Privacy policy

This is a plain-language starting point and has not yet been reviewed by a lawyer. It should be, before the platform opens to customers.

Who we are

Administra (administra.pt). For anything about your data, contact us through the form on the site.

What we collect here

Only what you type into the waitlist form: your email, and, if you give them, your name, how many buildings you manage and a message. We use no analytics cookies and do not track your browsing.

What we use it for

To reply to you, and to tell you when we open sign-ups. We send nothing else, and we do not share or sell it.

How long we keep it

Until launch, or until you ask us to delete it, whichever comes first.

Where it is hosted

Data is hosted in the European Union by PTISP (ptisp.pt), which stores it and sends the platform's emails on our behalf.

Residents' data

When a manager uses the platform, residents' data belongs to that manager: they are the controller and we are a processor. Each manager reaches only their own data. Our access to a customer's data is exceptional, read-only, and recorded in that customer's own activity log where they can see it.

If a manager connects their own email to the platform, the messages and receipts they send through it go out through that email's provider, for example Google, which the manager chose. We keep the app password encrypted and use it only to send what the manager asks. Each message sent is kept in the platform, with its recipients, as the manager's record.

We keep a manager's data, its activity log included, for as long as they are our customer. When the contract ends, we erase all of that manager's data and files. We keep only a record that we did: the manager's name, the date, and how many records and files we erased.

Your rights

You can ask us for access to your data, for it to be corrected, or for it to be deleted, and you can complain to the CNPD.