Send messages to residents
Messages and receipts go from the management's email, and replies arrive in its inbox. Connect that email once.
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Connect the management's email
Open Admin and go to the section The management's email.
Type the Email address. Gmail's server and port are already filled in. For another provider, type its own.
Type the App password. It is not the usual password: the provider makes it for Administra alone. In Gmail, turn on two-step verification first, then click Create one in Gmail.
Click Connect. The platform sends a test message to that address.
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Write the message
Choose the building, open Messages and click New message.
Owners starts in Bcc: each owner gets their own copy. To add the tenants, click Tenants.
In To, Cc or Bcc, type a name or an email address. Choose a contact from the list, or press Enter to add the address you typed.
To move someone to another field, drag them, or open their menu and choose Move to.
Type the subject and the message. The Name, Unit and Building buttons insert a field, filled in for each person.
Add files in Attachments, up to 20 MB in total. Click Continue.
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Confirm and send
The window shows who gets the message, in To, Cc and Bcc. Nothing has gone yet.
If a group is in To or Cc, the window warns that its people will see each other's addresses.
Click Send to … people. To and Cc get the same email. Each person in Bcc gets their own copy.
The message appears in Messages, with the number of copies sent.
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See each copy's status
Click a message's subject.
The window shows the message, its attachments and each person, with the field and the status of their copy: Pending, Sent or Failed.
If a copy did not go, click Send the rest.
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Write to one contact
Open Contacts and click a contact.
The Messages section shows what that person received.
Click Send message to write to them. The contact is already in To.
